Founded in 1960 by William Grant Reynolds, Tri-Cities Funeral Home, Inc. is a third-generation, family-owned funeral service provider based in Lithonia, Georgia, with a service area spanning the full Metropolitan Atlanta region. Following the founder’s passing, the business continued under Mrs. Ammer Louise Scales-Reynolds from 1983 through 2006, maintaining the founding legacy of professionalism and community trust across more than six decades of continuous operation.
The funeral home’s service offerings include traditional funeral arrangements, non-traditional funeral services, cremation, pre-planning, pre-need funeral arrangements, and out-of-state shipping of remains. An online selection gallery on the website allows families to browse caskets, urns, and vaults from the convenience of their homes before meeting with staff. On-staff interpreter services are available to assist families who may not be English-speaking, and the business explicitly serves families “regardless of race, religion, or socio-economic standing,” reflecting the founder’s inclusive service philosophy.
Beyond core funeral arrangements, the business provides a range of support resources. A grief and healing section on the website offers guidance for families navigating loss. Veteran benefits assistance is available for the families of service members. Funeral etiquette guidance, a frequently asked questions section, and facility tours round out the informational resources accessible through the site. Flower orders can be placed through a dedicated line at 1-888-610-8262. The funeral home’s stated mission frames each service as an opportunity to “reflect on the meaning of a life,” with staff described as “dignified care-giver to the deceased and sensitive server to the living.”
The facility is located at 6861 Main Street, Lithonia, GA 30058, and operates 24 hours a day, seven days a week, ensuring families can reach staff at any hour following a loss. The main phone number is 770-482-2358, with a fax line at 770-484-3780. Active social media accounts on Facebook, Instagram, and YouTube supplement the website’s regularly updated obituary listings. The business positions itself as a partner in both the practical and emotional dimensions of end-of-life care, combining logistical support such as casket and vault selection, shipping, and interpretation services with resources directed at family well-being after services conclude.