Located at 11300 Medlock Bridge Road, Suite 300, in Johns Creek, Georgia 30097, It’s About Time Inc. operates as an authorized and certified service center for premium watch brands, offering repair, overhaul, and retail sales to clients throughout the Atlanta metro area and nationwide.
The company holds certified service authorization for Omega, Cartier, Tag Heuer, Jaeger-LeCoultre, NOMOS, and Baume & Mercier, among other luxury marques. The on-site watchmaker team also services Rolex, IWC, Audemars Piguet, and Panerai timepieces. All repair work is performed on-premises using only authorized manufacturer-approved tools and parts, and every timepiece is insured throughout the service process, from drop-off through return.
Service offerings include battery replacements, minor adjustments, strap and bracelet work, crystal replacement, water-resistance testing, comprehensive overhauls, and certified maintenance across mechanical, automatic, quartz, and specialty watch types. Turnaround time depends on the scope of work: straightforward battery replacements or minor adjustments may be ready in a single day, while complete overhauls involving movement disassembly, cleaning, lubrication, and reassembly typically require several weeks to complete properly. The business reports more than 6,800 satisfied clients served, reflecting the volume of work handled across both local walk-in customers in the Johns Creek area and remote mail-in accounts from elsewhere in the country.
The Johns Creek showroom maintains a retail inventory of Seiko, Citizen, Bulova, Luminox, Hamilton, and G-Shock timepieces for customers interested in purchasing a watch in addition to a service visit. A previously operated Perimeter Mall location is no longer active, making the Johns Creek address the sole physical storefront.
Remote clients outside the Atlanta metro can use the secure, insured mail-in service, with both an online repair submission form and a downloadable paper form available on the website. Business hours are Monday through Saturday from 10:00 AM to 6:00 PM; the shop is closed on Sundays. Phone inquiries can be directed to 770-442-9854.