MedAlertAid provides medical alert and personal emergency response systems for seniors and individuals with disabilities, operating from a physical address at 300-235 Peachtree Street, Atlanta, Georgia 30303. The company serves Atlanta neighborhoods including Buckhead, Midtown, Downtown, West End, Cascade Heights, Oakland City, Lakewood Heights, Edgewood, Kirkwood, Rockdale, and Sandtown. Service also extends statewide to Columbus, Augusta, Macon, Savannah, Athens, Sandy Springs, Roswell, and Johns Creek, as well as DeKalb County.
Two primary system categories are offered. Home-based systems connect through either a landline or a cellular network, pairing a base unit with wearable alert buttons available in necklace or bracelet form that link users directly to trained monitoring center dispatchers when activated. Mobile-based systems rely on GPS technology for protection outside the home, allowing users to summon assistance while traveling, exercising, or running errands. All devices are waterproof and support two-way voice communication. Optional fall detection is available as an add-on for either system type, automatically sensing sudden drops and triggering an alert without requiring the user to press a button. Some providers in the network offer medical records pull-up for dispatchers responding to emergencies.
Monitoring center coverage is available 24 hours a day. Monthly fees range approximately between $25 and $45 per month, described on the site as about one dollar per day, with no long-term contracts required. Discounts are available for multiple household members, veterans, and members of qualifying organizations. MedAlertAid partners with LifeCall Medical Alert for service delivery and positions its systems as an accessible option for seniors maintaining independent living.
Business hours for the Atlanta office are Monday through Friday, 7:00 AM to 7:00 PM; the office is closed on weekends. Local contact is available by phone at (678) 498-6556, with an alternate number at (844) 674-4392. Staff assist customers in comparing system options and can provide informational brochures on request.